Hair Care
Raw hair does not need much.
It needs consistency.
A unit that lasts three years and a unit that lasts eight months are usually the same hair treated differently. Nothing below is complicated. The difficulty is doing it every time rather than when you remember.

Washing
- Detangle dry, from the ends upward, with a wide-tooth comb. Never wet an already-tangled unit — water tightens knots.
- Rinse with lukewarm water. Hot water lifts the cuticle and is where most premature shedding begins.
- Sulphate-free shampoo, worked into the wefts only, never scrubbed into the length. The length gets what runs off.
- Conditioner from mid-length to ends. Keep it off the wefts — conditioner loosens the stitching over time.
- Rinse cold for the last thirty seconds. This closes the cuticle and is the single cheapest thing you can do for shine.
- Press out water with a towel. Do not wring, do not rub.
Every seven to ten wears for a wig, or every two weeks for an install. More often than that and you strip the natural oils that keep raw hair supple.
Heat
The ceiling
180°C. Raw hair tolerates more than processed hair, which is exactly why people ruin it — the damage does not show until three months in, when the ends stop holding a style.
Protectant
Every single time, including a quick pass with a flat iron. There is no such thing as a short exposure that does not count.
Air drying
Preferable to blow drying in almost every case. If you must blow dry, use the cool setting and a diffuser on textured hair.
Storage
A wig left on a bed loses its shape in a week. Store it on a mannequin head or a wig stand, brushed out, in a satin or silk bag away from direct light. Bundles not currently installed should be kept braided loosely in their original packaging, not loose in a drawer.
Sleeping
Satin or silk, pillowcase or bonnet, without exception. Cotton draws moisture out of the hair overnight and creates friction along the length. This one habit is the difference between a unit that looks new at month six and one that looks tired.
What to avoid
- Products containing alcohol or heavy silicone — they build up and dull the hair permanently.
- Sleeping with the hair wet.
- Brushing from the roots down. Always start at the ends.
- Chlorine and salt water without rinsing immediately after.
- Tight ponytails worn daily on a lace unit — the tension pulls knots loose at the parting.
If your hair has started tangling at the nape and it did not before, it is almost always friction from clothing or a cotton pillowcase, not a fault in the hair. Write to us before you assume the worst.